# Privacy Policy for Doc Catcher

**Effective Date: June 6, 2025**

This Privacy Policy describes how Doc Catcher (“we,” “us,” or “our”) collects, uses, and shares information when you use our website, Doc Catcher (the “Site”).

## 1. Information We Collect

We collect information in the following ways:

### a. Information You Provide to Us

We collect information you directly provide to us when you use the Site, such as when you:

* **Create an account:** This may include your name, email address, password, and any other information you choose to provide.
* **Upload documents:** We will collect the documents you upload to the Site. These documents may contain personal information.
* **Contact us:** If you contact us through the Site, we may collect your name, email address, and the content of your message.
* **Subscribe to newsletters or marketing communications:** We may collect your email address.

### b. Information We Collect Automatically

When you access and use the Site, we may automatically collect certain information about your device and your usage of the Site, including:

* **Log Data:** This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
* **Device Information:** We may collect information about the device you use to access the Site, including hardware model, operating system and version, unique device identifiers, and mobile network information.
* **Usage Information:** We may collect information about how you use the Site, such as the features you use, the documents you interact with, and the time spent on certain pages.
* **Cookies and Similar Technologies:** We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

## 2. How We Use Your Information

We use the information we collect for various purposes, including to:

* **Provide, maintain, and improve the Site:** This includes operating the Site, managing your account, and delivering the services you request (e.g., document processing, organization).
* **Personalize your experience:** We may use your information to provide content and features that are more relevant to your interests.
* **Communicate with you:** This includes responding to your inquiries, sending you service-related notifications, and providing updates about the Site.
* **Send marketing and promotional communications:** With your consent, we may send you newsletters, special offers, and other marketing materials. You can opt out of these communications at any time.
* **Analyze and understand usage trends:** We use this information to monitor and analyze how users interact with the Site, which helps us improve its functionality and user experience.
* **Ensure the security and integrity of the Site:** This includes detecting, preventing, and addressing fraud, abuse, security risks, and technical issues.
* **Comply with legal obligations:** We may use your information as required by applicable laws, regulations, or legal processes.

## 3. How We Share Your Information

We may share your information in the following circumstances:

* **With your consent:** We may share your information when you give us explicit permission to do so.
* **Service Providers:** We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are obligated to protect your information and may only use it for the purposes for which it was shared.
* **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
* **To Protect Our Rights:** We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service, illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which Doc Catcher is involved.
* **Business Transfers:** In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.
* **Aggregated or De-identified Information:** We may share aggregated or de-identified information that cannot reasonably be used to identify you.

## 4. Your Choices and Rights

You have certain choices and rights regarding your information:

* **Accessing and Updating Your Information:** You can access and update certain personal information associated with your account by logging into your Doc Catcher account settings.
* **Deleting Your Account:** You may delete your Doc Catcher account at any time. Upon account deletion, we will take reasonable steps to delete your personal information, though some information may remain in our archives for a limited period as required by law or for legitimate business purposes.
* **Opting Out of Marketing Communications:** You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.
* **Cookies:** You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.
* **Do Not Track:** Doc Catcher does not currently respond to “Do Not Track” signals.

## 5. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

## 6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

* The length of time we have an ongoing relationship with you and provide you with our services.
* Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period before we can delete them).
* Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

## 7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information from our systems.

## 8. International Data Transfers

Doc Catcher is based in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our Site, you consent to the transfer of your information to the United States.

## 9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

## 10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

* **By email:** info@doccatcher.com
* **Through our website:** https://doccatcher.com